Rules

*We kindly ask that you print out these rules for further reference

Knowingly providing false or inaccurate account information or attempting in any way to defraud BetOnline.com will result in cancellation of the client's account and all balances being held at the company's discretion.

BetOnline.com makes every effort to ensure all information available on our website is accurate; however, in the case of obvious mechanical, technical or human error in the prices or conditions we publish, we reserve the right, at our discretion, to either modify your wager and pay out at the correct prices or to No-Action your wager.

  1. Only one account allowed per person, family, household and IP address.
  2. Minimum wager $25 via call center and $1 online. For information on maximum wagers, please see our wager limits.
  3. Clients must identify themselves by account number and password before obtaining odds, placing wagers, and/or verifying account balances.
  4. Account balances must be verified by the client on each call or visit to our website prior to wagering. When the client verifies and accepts their account balance, they agree all previous transactions are correct. All disputes and claims must be settled prior to making any additional wagers. Clients must address all disputes and claims within seven days from the date of said wager.
  5. BetOnline.com digitally records and archives all wagers. These recordings and archived records will be used only to resolve discrepancies. Recordings and archived records serve as the final determination of any dispute and all wagers adjusted accordingly.
  6. Wager Confirmations:
    1. Phone Customers
      READ BACK IS FINAL. The ticket writer will read back the wagers. If the read back or confirmation is correct, the client must re-confirm wagers by stating their PIN number, thus making wagers final. If a customer confirms a read back and the ticket writer made a mistake, the wager is final. It is the responsibility of the client to correct any errors during the read back. In the event a customer does not hear the read back due to technical difficulties (disconnections, etc.) it is the client's responsibility to call 1-800-977-4717 immediately to confirm wager or the wager will be entered as understood by the ticket writer. In a case of a discrepancy, the archived recording of said transaction will determine the wager type and wager amount.
    2. Internet Clients
      Internet Clients confirm wagers by entering their password. All wagers are FINAL. If an internet customer confirms a wager that he/she did not intend to make, the internet client must immediately call the wagering department at 1-800-977-4717 and the wager will be deleted at the line manager's discretion ONLY. BetOnline.com cannot and will not be held liable for internet clients' mistakes. It is the client's responsibility to check pending wagers immediately after making a wager on the internet to ensure customer confirmed the wager. If wager is not in the PENDING BETS file then the client does not have a wager and forgot to confirm wager by entering password. The client must re-enter the wager and confirm with password to have a valid wager.
  7. BetOnline.com reserves the right to add, delete or change house wagering rules or payoff odds.
  8. Nevada Gaming Commission rules apply to any wager or discrepancy not covered by the rules and regulations herein.
  9. The placing of wagers by anyone under the age of 18 is strictly prohibited.
  10. All sporting events must be played on the date and site as scheduled unless otherwise specified. Any event postponed, rescheduled or moved to another site will automatically constitute "No Action"
  11. When wagering on "totals", overtime periods are counted in final score unless otherwise specified.
  12. Overtime periods are counted in the second half score on halftime wagers unless otherwise specified.
  13. The home team is always listed as the bottom team unless otherwise specified.
  14. Wagers on quarters are for that quarter ONLY and DO NOT include overtime periods.
  15. BetOnline.com reserves the right to rescind bonus money paid on referral accounts that are subsequently cancelled or suspended.
  16. BetOnline.com's maximum payoff on parlays is $300,000. All minimum, maximum and payoff odds on wagers are subject to change without notice.
  17. BetOnline.com will not disclose details of an individual's net winnings or losses. It is the client's responsibility to keep track of winnings and report them to the proper authorities when residing in a taxable jurisdiction.
  18. Termination of Agreement: The agreement between BetOnline.com and a client may be terminated by the client at their request. If deemed necessary, BetOnline.com reserves the right to revoke the agreement between the user and BetOnline.com.
  19. Confidentiality: All personal details of all users will be held in confidence unless users agree to their identities and details being used for future publicity purposes.
  20. BetOnline.com reserves the right to limit or refuse any wager prior to its acceptance. Any wager made without adequate funds will be voided. 
  21. BetOnline.com Liability:
    1. The decisions of BetOnline.com management will be final and binding in all matters between BetOnline.com and users.
    2. Laws regarding gaming vary throughout the world; it is the responsibility of clients to ensure they understand and comply fully with any laws or regulations relevant to themselves in their own jurisdiction. All BetOnline.com clients must be at least 18 years of age.
    3. Any wager made by clients will be BetOnline.com's liability in respect to any claim or loss.
    4. BetOnline.com reserves the right to suspend or withdraw any game at its absolute discretion.
    5. BetOnline.com is not liable for the cancellation of any game, regardless of the reason.
  22. BetOnline.com cannot be held responsible for any computer, typing or human error when posting odds, lines or point spreads. In addition, BetOnline.com is not be liable in the following scenarios:
    1. In the event of an Act of God, including but not limited to natural disasters, explosion, theft, malicious damage, strike, lockout, industrial action, outbreak of hostilities, riot, civil disturbance or acts of terrorism.
    2. The failure of BetOnline.com's computers, telecommunications or any other data transmission system that results in delays, errors, losses or omissions.
    3. BetOnline.com and clients shall not commit or purport to commit to rules or obligations other than those specifically provided by these Rules.
    4. BetOnline.com accepts no liability for any damages caused to clients by the interception or misuse of any information transmitted online
    5. These Rules constitute the entire agreement and understanding between BetOnline.com and clients. In the event of a discrepancy between the English language version of these rules and any other language version, the English language version will be deemed to be correct.
  23. All wagers and other transactions will be taken into account as if they are originated from Panama City, Panama. Thus, said transactions are ruled by Panamanian law.
  24. Las Vegas rules will apply for anything not discussed in the points above.

FREE PLAY RULES

  1. Free Plays can only be wagered on:
    • FOOTBALL (NFL / NCAA)
    • BASKETBALL (NBA / NCA / WNBA)
    • MLB Major League Baseball
    • NHL
  2. They can be used only on straight wagers, parlays and teasers.
  3. When a client wins a free play, he receives the win amount only.
  4. No point-buying is allowed.
  5. Ties lose.
  6. Free plays do not expire.
  7. All free plays are subject to a rollover requirement, no exceptions.
  8. It is only the amount that you win from the free play that gets added to your account balance.

When using a Free Play on a Parlay, the client may not play both sides of the same game at BetOnline.com. If a client plays both sides of the same game, any winning wagers on the game will be cancelled.

For example:
Denver Broncos 32 1/2
New England Patriots -3

If you play New England Patriots in a parlay, we ask you not to play Denver Broncos in another parlay, likewise if you play over 32 1/2 in one parlay we ask you not to play under 32 1/2 in another parlay.

NOTE: Unless otherwise specified by an Account Management Representative, when you receive a bonus for making a deposit you must roll over the amount you deposited (plus any fees that BetOnline.com may have covered), plus the Free Play OR any winnings that may have derived from the Free Play bonus the specified amount of times. Whatever winnings result from the bonus must be rolled over along with the deposit amount and fees that earned you that bonus.

For example, if you deposit $1000 and your fees are $15, BetOnline.com will credit your account the full $1015 + $350 Free Play Deposit Bonus. So, if you have a seven-time rollover assigned for that deposit bonus, you must roll the entire amount (e.g. $1015 + free play or winnings from FP) seven times. Thus, to receive a payout without forfeiting anything you won from your bonus, you must first put the rollover amount (e.g. $1015 + winnings from FreePlay) seven times at risk in total. Also, should you accept the Free Play and lose with it or choose not to use it, the Free Play Bonus will still be deducted at the time a payout is requested unless the rollover requirement is met. There is no hold time or expiration for these bonuses and rollovers, so you may meet the requirements as quickly or as slowly as you wish. Sportsbook bonuses can be rolled over in the Sportsbook only; no play in the casino or in the race book will count towards rollover. The same goes toward Casino Bonuses, which must be rolled over in the Casino.

PAYOUT RULES

 

  • All payouts can be requested during the entire week and they are processed from Monday through Friday between 9:00 a.m. ET to 1:00 p.m. ET.
  • No third-party payouts are allowed.
  • All our customers must cash out their funds with the same methods used for deposits if the option is available; however BetOnline.com reserves the right to use alternative methods for payouts if necessary, regardless of the deposit method used to fund the account.
  • If making credit card deposits, before you can take a payout, your credit card documentation must be on file. This documentation is Picture ID and Card Copies both sides.
  • All the documentation required must be sent before 1:00 p.m. ET for the payout to be processed the same day.
  • NETeller payouts cannot be used by customer residing in USA, Canada or Turkey.
  • Bank Wire instructions must be sent via email or fax every time you request a payout through this method.
  • If a cheque deposit was made, BetOnline.com requires 15 business days as per the clearance time before a payout can be requested.
  • Max payout per day is $5,000. This applies to all payout methods. The max may be lower depending on the payout method chosen for that day.
  • Freeplays must be used prior to requesting a payout otherwise they will be cancelled.